We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including
your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes,
such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and
phone number, which will be used to populate the checkout for future
orders.

We generally store information about you for as long as we
need the information for the purposes for which we collect and use it,
and we are not legally required to continue to keep it. For example, we
will store order information for XXX years for tax and accounting
purposes. This includes your name, email address and billing and
shipping addresses.

We will also store comments or reviews, if you choose to leave them.

 

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your
data will be passed to PayPal, including information required to process
or support the payment, such as the purchase total and billing
information.

Please see the PayPal Privacy Policy for more details.

 

Collection and Use of Personal Information

We collect personal information from you, such as your name, email address, shipping address, and phone number, in order to process and fulfill your orders, provide customer support, and communicate important updates regarding your purchases.

Collection and Use of Financial Information

When you make a purchase, we collect financial information, such as credit card details or other payment information, to process your transaction. This data is securely handled by our payment processor and is not stored on our servers. We ensure that your financial data is transmitted securely to the payment processor using industry-standard encryption technologies.

Sharing of Information

  1. With the Shopkeeper (Us):
    We receive only the necessary personal information to process your orders, such as your name, shipping address, and the last four digits of your credit card for identification purposes. We do not receive or store your complete financial details (e.g., full credit card numbers), as these are processed by our third-party payment provider.

  2. With the Payment Processor:
    Your complete payment information is directly submitted to our trusted payment processor. They manage the transaction securely, in compliance with applicable laws and payment industry standards. We have carefully selected a payment processor that uses strong encryption and security protocols to ensure your financial data is protected during transactions.

Data Security

We take the security of your personal and financial information seriously. To protect this data, we:

  • Use SSL encryption on our website to ensure that your information is transmitted securely.
  • Partner with a trusted payment processor that complies with industry security standards (such as PCI DSS) to protect your financial data.
  • Regularly update our systems and employ secure methods for storing any personal information.

My Personal Commitment to Privacy

As an independent author and a woman, I understand the value of trust and privacy, both in my personal life and professional work. I take my own privacy seriously, and as someone who is supporting my writing, I take yours seriously as well. Your personal and financial information will always be handled with the utmost care and respect, ensuring a secure and positive experience while supporting my work.

If you have any questions or concerns, please don’t hesitate to reach out to me. Your privacy matters.